Shipping Policy
Effective date: April 25, 2026
1. Introduction
This Shipping Policy explains how Tivaro Printer processes, ships, tracks, and delivers orders placed through our website.
This policy should be read together with our Terms and Conditions, Refund Policy, Warranty Policy, Privacy Policy, and the individual product listing.
2. Business Identity and Shipping Origin
This website is operated by US Digicare LLC, doing business as Tivaro Printer.
Orders are shipped from within the United States. Our business address is listed below for transparency and customer support purposes.
Business Name: US Digicare LLC – Tivaro Printer
Email: info@tivaroprinter.com
Phone: +1 484-763-3863
Address: 600 NJ, Spring Lake, NJ 07762
3. Shipping Scope
Tivaro Printer currently ships only within the United States.
We do not currently offer international shipping. Orders placed with a shipping address outside the United States will be canceled and refunded if payment has already been collected.
4. Order Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Orders are not processed on Sundays or public holidays. Processing time means the time needed to verify, prepare, pack, and dispatch the order. Processing time does not include carrier transit time after shipment.
5. Shipping Methods
Tivaro Printer uses third-party shipping carriers to deliver orders within the United States.
The available shipping method is determined by destination, product size, product weight, package requirements, and carrier availability. A specific carrier is not guaranteed unless the checkout page clearly offers that option.
6. Delivery Timeframes
Delivery time starts after the order has been processed and handed to the carrier.
Estimated delivery timing is shown during checkout or in the shipping confirmation when available. Delivery timing depends on the customer’s location, carrier service level, weather conditions, and carrier operations.
Tivaro Printer provides clear processing time, but carrier transit time is controlled by the shipping carrier after dispatch.
7. Shipping Charges, Taxes, and Fees
Shipping charges are calculated and shown at checkout before the order is submitted.
Taxes, shipping charges, and any applicable order fees are calculated at checkout. Customers can review the final order total before completing payment.
Additional charges can apply for oversized packages, address correction, failed delivery attempts, or special handling when charged by the carrier.
8. Order Tracking
Tracking details are provided after the order is shipped and the carrier generates tracking information.
Carrier tracking updates can take time to appear after shipment because scans are updated by the carrier system.
9. Delivery Delays
Delivery delays can occur because of carrier disruptions, severe weather, public holidays, high shipping volume, address verification issues, or other events outside Tivaro Printer’s direct control.
When a delay occurs after dispatch, customers can use the provided tracking details to monitor shipment progress. Customers can also contact us for help reviewing the order status.
10. Shipping Address Accuracy
Customers must provide a complete and accurate shipping address at checkout.
If an incorrect, incomplete, or undeliverable address is provided, delivery can be delayed, returned, or canceled. Additional shipping or redelivery charges can apply when a carrier charges those costs.
If you notice an address mistake after placing an order, contact us immediately at info@tivaroprinter.com. Address changes cannot be guaranteed after order processing begins.
11. Damaged, Lost, or Missing Shipments
If an order arrives damaged, is marked delivered but not received, or appears lost in transit, contact Tivaro Printer at info@tivaroprinter.com.
Please include your order number, delivery details, a description of the issue, and photos of the product, packaging, shipping label, or delivery condition when available.
Tivaro Printer reviews shipping issues with the carrier and provides an appropriate resolution based on the order status, carrier findings, and available evidence.
12. Partial Shipments
Orders containing multiple items can ship in more than one package when items require separate packaging or are fulfilled separately.
When an order ships in multiple packages, tracking details are provided for each shipment when available.
13. Shipping Restrictions
Tivaro Printer can cancel or decline orders to addresses where delivery is not available, lawful, or commercially practical.
This includes invalid addresses, restricted locations, undeliverable addresses, freight-forwarding addresses when unsupported, and addresses outside the United States.
14. Related Policies
This Shipping Policy works together with our Refund Policy, Warranty Policy, Terms and Conditions, and product listing details.
If a product page includes a specific shipping statement that is more detailed than this policy, the product-specific shipping statement applies to that product.
15. Changes to This Policy
Tivaro Printer may update this Shipping Policy when shipping operations, carrier practices, service availability, or legal requirements change. Updated versions will be posted on this page with a revised effective date.
16. Contact Information
For shipping-related questions, contact:
US Digicare LLC – Tivaro Printer
Email: info@tivaroprinter.com
Phone: +1 484-763-3863
Address: 600 NJ, Spring Lake, NJ 07762
Tivaro Printer is an independent seller and is not affiliated with or endorsed by any printer brand. All brand names, logos, and trademarks are the property of their respective owners.